Welcome to Karting Online!

We've tried to make kartingonline.co.uk as easy to use as possible. Please click on the links below for information about kartingonline.co.uk. If anything is still unclear, please phone or email us!

How do I log in to my account?

Click here to log in. You will need your Username and Password: if you have not been issued a Username or Password, please email info@kartingonline.co.uk

How do I schedule an Open event?

1. Log in, then click on "Circuit Calendar"
2. Select the circuit you want to schedule an event for
3. Select the type of event format you want to schedule
4. Click the "Schedule Event" button
5. Select a date & time, and check that the other details are correct
6. Click OK. The event is now scheduled.

How do I change the number of available spaces?

If you sell spaces offline that are advertised on kartingonline.co.uk (e.g. over the phone to a customer who calls you directly), you need to update the number of advertised spaces on kartingonline.co.uk:

1. Log in, then click on "Circuit Calendar"
2. Click on the "View Scheduled Event" button
3. Click on "Search" to display a list of all forthcoming scheduled events
4. Click on "Edit" for the event you want to amend
5. Amend the details and click OK. The event is now updated.

How do I add (or amend) a new type of event format?

1. Log in, then click on "View Event Types"
2. Select the circuit you wish to create/amend the event format for, then click the "Search" button to display a list of existing formats
3. To amend an existing format, click on the "Edit" link
4. To create a new event format, click on the "New Event" button

How to sell more

To sell more racing, you need to make your product available to as many customers as possible, and make it easy for them to book. Otherwise they will book elsewhere. Here are our top tips for increasing your sales:

• Offer the right products: most online customers are looking for small events, that they can race in as individuals or small groups, usually on a Saturday or Sunday.
• Make it easy: put "BOOK NOW" links on your own web site pages, so that your customers can book directly from your own web site. (Click here for instructions)
• Encourage repeat customers: put your season's championships, leagues & competitions online, with "BOOK NOW" links on your web pages, so that your customers can see accurate up-to-date availability, even when your sales office is closed.
• Tell your customers: if your customers can now book online, then tell them! Include it in your emails, mailshots or recorded answering machine message, so you can make that sale even when you're closed.

Where does the commission go?

Karting Online does not charge any set-up fee or monthly fee. All that you pay is a 10% transaction charge on each booking that is made. What do you get for this?

• 2% goes to WorldPay WorldPay provide the secure payment system that allows customers to enter their credit card details.
• 1.8% goes to HSBC HSBC authorise the credit card payment.
• 3% pays for kartingonline.co.uk This covers web hosting fees for the database that holds all of the details of the events, and sends out booking confirmation emails. This cost comes down as more circuits use the system.
• 2% is spent on advertising This pays for advertising in various formats, and helps maintain Karting Online's high ranking in the search engines.
• Whatever is left over (0.2%) is reinvested This helps maintain the web site, and provide improvements at the request of circuit operators.

Karting Online does not run at a profit: our aim is to create a national network of karting, that is good for the industry as a whole.

Any more questions?

For answers to any other questions, please email us at info@kartingonline.co.uk or call Michael Bryant on 0870 900 3020.

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