The key terms that apply when you send a booking enquiry, choose a live slot or continue to checkout through KartDirectory.Racing.
These Booking Terms explain how KartDirectory.Racing handles booking enquiries and live booking requests between you and participating karting venues or booking providers.
They sit alongside the wider website Terms and Conditions, but apply specifically when you use a booking form, live availability option, checkout or enquiry workflow.
KartDirectory.Racing helps you send karting booking enquiries, compare suitable options and, where available, choose live booking times from connected providers.
We do not operate the karting venue unless this is clearly stated. The venue or provider remains responsible for the karting session, safety briefing, admission rules and on-site delivery.
An enquiry is a request, not a reservation. A live result is an availability indication for the selected date, time and group and can change before acceptance. A payment receipt confirms the payment status only; it does not confirm venue acceptance, a reserved session or a final start time.
Where manual fulfilment is required, our team must obtain acceptance from the venue/provider and send a separate booking confirmation identifying the venue, product, participants, date/time and applicable terms. Do not travel on the strength of an enquiry acknowledgement or payment receipt. An unconfirmed date or time remains unconfirmed until expressly accepted.
Before payment, the offer must identify the supplier, our role, the exact product, currency, group basis, amount payable now, any balance due later and the full mandatory charges, including applicable taxes and compulsory equipment or venue fees. Optional extras require a choice. Do not proceed if the total, eligibility or supplier terms are unclear; ask us to resolve them.
Payments are processed by the identified payment provider; we do not store full card numbers. Authorisation, capture and a paid status are separate from venue confirmation. If a paid request cannot be fulfilled, we will explain the position and arrange return of the payment for the unavailable service; a different venue, time, product or credit requires your agreement. Statutory remedies remain available.
You are responsible for giving accurate group numbers, driver ages and any other requested details. Venues may apply minimum age, height, inside-leg, clothing, conduct, alcohol, health or safety rules.
The venue can refuse participation where its safety rules or legal obligations require it.
The applicable supplier cancellation, rescheduling, late-arrival, no-show and refund conditions must be available before you commit. Contact us using your booking reference if you need a change or cannot attend. A requested change is not accepted until confirmed.
Some dated leisure bookings are excluded from a statutory cooling-off right in certain jurisdictions; that does not remove remedies for a cancelled, unavailable or misdescribed service. Do not assume the exception covers an undated voucher or every product. Supplier terms cannot remove mandatory consumer rights. A cancellation fee or retained deposit must have a lawful, disclosed basis. No alternative or credit replaces a refund you are legally entitled to without your agreement.
Please check names, contact details, group size, age range, date and time before submitting. Incorrect details can delay confirmation, affect availability or prevent the venue from accepting the booking.
For booking support, use the contact details shown in your booking response or confirmation. We may need to share your query with the venue or provider so they can answer accurately.
Read the website terms and local consumer protections and privacy policy and territory-specific rights. User Centrix Ltd. operates Kart Directory. Contact us through the contact page with the relevant reference. Describing an optional offering here does not activate it or promise availability.
